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May 25, 2018

In our 11th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management, including commentary by Dr. Deming.

Topics in this episode include:

  • Fear and the distortion of figures
  • What people think they hear
  • Beliefs which drive thinking
  • Examples of what drives fear
  • What does your manager pay attention to?
  • How do you know you're doing a good job?
  • Fear of not achieving results
  • Where there is fear, you do not get honest figures
  • Drive our fear