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Jun 30, 2018

In our 14th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management, including commentary by Dr. Deming.   

Topics in this episode include:

  • Attempts to copy examples of success from Japanese companies

  • The need to learn, first, why something works, before copying examples

  • Copying examples is alive and well in the 21st century

  • If systems are different, to copy is to invite disaster

  • Copying is about catching up, not surpassing

  • “Theory is a window into the world”

  • “Theory leads to prediction”

  • The benefit of asking "Where did this theory come from?"

  • The benefit of asking "What other theories might we try?"