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Sep 14, 2018

In our 17th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management.

Topics in this episode include:

  • The 2nd of Dr. Deming’s 14 Points – “Adopt the new philosophy”
  • Teach it to employees, suppliers, and put it into practice
  • The 7 Deadly Diseases
  • Freedom within our position, treatment with good faith
  • The impacts of stress
  • Inadequate/no training
  • Job hopping and layoffs
  • Options for cost cutting before layoffs
  • Hope for instant pudding
  • Copying without understanding
  • Technology will transform industry
  • Poor teaching of statistical methods
  • False starts
  • Only necessary to meet requirements
  • Fallacy of "Zero Defects"
  • Lack of testing of prototypes, including service functions

Dr. Deming's 14 Points are fully covered in Out of the Crisis. The New Economics presented his later thinking about the 14 points.