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Sep 28, 2018

In our 18th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management.

Topics in this episode include:

  • The 3rd of Dr. Deming’s 14 Points – “Cease dependence on inspection”
  • Inspection to improve quality is too late

  • More inspection does not improve quality

  • While scrap is not delivered, it is already paid for

  • The benefits of statistical process control to improve quality

  • Inspector-to-inspector variation

  • Who is responsible for inspection?

  • Outsourcing quality inspection

  • Accountability is what’s left after you take responsibility away