Jul 2, 2019
In our 27th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management.
Topics in this episode include:
Absenteeism due to lack of pride in work
Handicaps to productivity, quality, and competitive position
Workers treated as a commodity; Human Resource Departments
Hire people, as needed; discard them, when not needed
Layoffs after cutting dividends, reduce salaries of top management, cutting bonuses, furloughs, etc.
Handicaps when Management is helpless when working with people, including unable to receive feedback
Performance appraisals will need to be supplanted by leadership in helping people
Solutions which “improve” performance appraisals, vs not utilizing them
Managers using reports and data and not collaborating with their staff to look past the reports and data
Signs of a lack of pride in workmanship, all systemic – turnover, stress levels, health issues, sense of indifference