The W. Edwards Deming Institute® Podcast

Beginning with a few minutes of group (physical) exercises, this 18-minute excerpt from a 1988 presentation by Dr. Deming includes his thoughts on the following topics:

  1. The use of control charts is not a panacea
  2. Are we improving?
  3. Over-justification
  4. (Dis)Incentives for reading
  5. Joy in learning
  6. Joy in work
  7. Tampering
  8. No substitute for knowledge
Direct download: Deming_Speaks_2.m4a
Category:Deming Speaks -- posted at: 11:00pm PST