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Nov 2, 2018

In our 20th episode of Deming Speaks, this 26-minute excerpt from a 1992 lecture by Dr. Deming includes his thoughts on the topics below:
(This is the first part of the lecture, with part 2 to follow in our 21st episode)
  1. Why transformation is not enough?
  2. The individual components of a system will reinforce each other to support the aim of the system
  3. SoPK provides a lens, a new map of theory to understand the organizations we work in
  4. SoPK comes from outside and by invitation
  5. A system cannot understand itself
  6. The transformation will require leaders
  7. Ice and water
  8. The First Step is transformation of the individual
  9. Letter from a spouse who learned about win/win
  10. Who wishes to do business with a loser?
  11. Having a basis for judgement and for transformation of the organization you belong to
  12. Help people pull away from their current systems, without guilt about the past
  13. A better word than transformation is metanoia
  14. Anyone may present to his boss only good news
  15. Appreciation of common and special causes of variation
  16. A system must be managed!
  17. Communication and cooperation
  18. High and low interdependence