Wed, 5 April 2017
Commencing in 2014, The Deming Institute has recorded podcasts on a monthly basis, featuring 20 to 30-minute interviews by Tripp Babbitt with members of the Deming Community who are advancing the use and explanations of Dr. Deming's ideas.
In our April podcast, Doug Hall, Eureka! Ranch CEO and Founder, shares ruminations on leadership from his wide-ranging conversations with business leaders, as he stretches his imagination to ask "What is the new talk track to engage a leadership person who is feeling chaotic?"
With a 30+ year background in Deming management, Doug well appreciates the potential for "joy in work," yet asks "Where's the joy (to be found today)?. In his meetings with senior executives, he finds tell-tale signs of broken interactions, systems likely to fail slow and expensively rather than "fast and cheap." Upon probing them, he learned "they have no idea" what to do when the existing platforms (systems) are not working. Worse yet, he finds executives overwhelmed by the speed of change in the world today, often consumed by chaos.