Dec 17, 2016

In our December 2016 podcast, Skip Steward, Chief Improvement Office (CIO) for Baptist Memorial Health Care Corporation in Memphis, Tennessee shares lessons from the “Baptist Management System,” including reflections from his 25+ year continuous improvement journey.    Guided by his introduction to Dr. Deming’s...

Nov 27, 2016

In our November 2017 podcast, Ravi Roy, Professor of Public Administration for Southern Utah University (SUU) in Cedar City, Utah, reveals the status of evolving efforts to share his appreciation of Dr. Deming’s System of Profound Knowledge® with his Public Administration students, strongly aligned with his role as...

Oct 21, 2016

Sep 30, 2016

In the 4th episode of 10 Minutes with Dr. Deming, Tripp Babbitt provides a follow up on Wells Fargo. He starts with his frustration after listening to the CEO’s testimony to congress, and again hearing about the need for more regulation, and even talk about breaking up the bank. 

The remainder of the episode...

Sep 16, 2016

In the 3rd episode of 10 Minutes with Dr. Deming, Tripp Babbitt discusses the allegations and fallout surrounding Wells Fargo Bank and their incentive compensation programs.  These systems of rewards, incentives and bonuses have plagued organizations for years, yet we continue to use these concepts and do...