The W. Edwards Deming Institute Podcast


Commencing in 2014, The Deming Institute has recorded podcasts on a monthly basis, featuring 20 to 30-minute interviews by Tripp Babbitt with members of the Deming Community who are advancing the use and explanations of Dr. Deming's ideas.

In our April podcast, Ed Baker, author, consultant, and former corporate director, Quality Strategy and Operations Support for the Ford Motor Company, offers insights on his latest book, The Symphony of Profound Knowledge (W. Edwards Deming’s Score for Leading, Performing, and Living in Concert).

Nearing 20 years with Ford, including the last 10+ years guiding the tactical and strategic influence of Dr. Deming’s theory of management across Ford, Ed was asked by Dr. Deming to write a book to offer his own understanding of his System of Profound Knowledge.   For those who have heard Dr. Deming say "You can learn a lot about ice and know nothing about water," he credited Ed with this point of enlightenment. 

Ed met recently with Tripp Babbitt to share highlights from his book (in one of Tripp’s longest interviews to date), as well as inspirations from Dr. Deming, covering topics including: 

  • Ed’s first contact with Dr. Deming
  • Dr. Deming’s first visits to Ford
  • Ed’s role in choreographing Dr. Deming’s visits across Ford
  • Dr. Deming’s early impact on Ford
  • The pace of change within Ford under Dr. Deming’s influence
  • Deming management, TQM, Six Sigma, and Lean
  • Tom Johnson’s influence on his thinking
  • Mechanistic and random sampling
  • Is the map the territory?
  • Joy in work
  • Strong support for The Symphony of Profound Knowledge from Clay Mathile and the entire staff of Aileron

In addition to this podcast, link here to watch a recent interview with Ed (and here for a full-length interview), also with a focus on his book, The Symphony of Profound Knowledge.   Link here to listen to a radio interview.

Direct download: DemingEpisode39.m4a
Category:management -- posted at: 12:04pm EDT

Commencing in 2014, The Deming Institute has recorded podcasts on a monthly basis, featuring 20 to 30-minute interviews by Tripp Babbitt with members of the Deming Community who are advancing the use and explanations of Dr. Deming's ideas. 

In our April podcast, Doug Hall, Eureka! Ranch CEO and Founder, shares ruminations on leadership from his wide-ranging conversations with business leaders, as he stretches his imagination to ask "What is the new talk track to engage a leadership person who is feeling chaotic?"

With a 30+ year background in Deming management, Doug well appreciates the potential for "joy in work," yet asks "Where's the joy (to be found today)?.   In his meetings with senior executives, he finds tell-tale signs of broken interactions, systems likely to fail slow and expensively rather than "fast and cheap."   Upon probing them, he learned "they have no idea" what to do when the existing platforms (systems) are not working.   Worse yet, he finds executives overwhelmed by the speed of change in the world today, often consumed by chaos.

On the bright side, he hears of a need for systems that enable workers, not control them, as executives ponder "What the new type of leadership needs to be?" and the need, now more than ever, for openness to change, with women leading the way, per Doug's experience.   

For those having similar thoughts on helping leadership and change in a rapidly changing world, with ample opportunities for infusing Deming management, Tripp's latest podcast offers serious food for thought from a master innovator.

Direct download: DemingEpisode38.m4a
Category:management -- posted at: 5:44am EDT

1