Preview Mode Links will not work in preview mode

The W. Edwards Deming Institute® Podcast

Welcome to The Deming Institute podcast page!

Aug 31, 2018

In our 16th episode of Deming Speaks, this 20-minute excerpt from a lecture by Dr. Deming includes his thoughts on the following topics (with references to examples in his book, Out of the Crisis):
  1. What kind of problems?
  2. If you're worried about your competition, you are not doing your job
  3. Nothing can do you so...


Aug 31, 2018

In our 16th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management.

Topics in this episode include:

  • Dr. Deming’s 14 Points, to be viewed as a system
  • Point #1 – Create constancy of purpose
  • The need for planning and knowledge


Aug 11, 2018

In our 15th episode of Deming Speaks, this 19-minute excerpt from a lecture by Dr. Deming includes his thoughts on the following topics:
  1. Applications of the Deming philosophy in the service industry
  2. Awareness of customer needs
  3. Time needed to judge quality of service
  4. Do people care about service?
  5. Postal service - U.S....


Aug 3, 2018

In our 14th episode of Deming Speaks, this 16-minute excerpt from a 1980 lecture by Dr. Deming (which concludes the content in episodes 12 and 13) includes his thoughts on the following topics:
  1. Lack of awareness by management of quality levels
  2. The role of a statistician
  3. Lack of operational definitions
  4. Crude problems