The W. Edwards Deming Institute® Podcast (10 minutes with dr. deming)


Commencing in 2014, The Deming Institute has recorded podcasts on a monthly basis, featuring 20 to 30-minute interviews by Tripp Babbitt with members of the Deming Community who are advancing the use and explanations of Dr. Deming's ideas.   Beginning in 2016, Tripp introduced a second series of podcasts, with a focus on current events, coupled with commentary from Dr. Deming, sessions titled “10 Minutes with Dr. Deming.”  

In our 6th 10 Minutes episode, Tripp explores both the role and need for performance appraisals, beginning with an explanation of their 3-part intended use; to provide feedback, to guide decisions on promotions, and to allocate salary increases.

Using short excerpts of presentations by Dr. Deming, Tripp reminds us of the strong association Dr. Deming encountered between performance appraisals and "management by fear," not to mention their ability to "annihilate long term planning," encourage high mobility of management, and destroy teamwork.     

This episode includes excerpts of previous podcasts with business executives who were inspired by Dr. Deming to abolish performance appraisals in their companies; Dick Steele with Peaker Services and Paula Marshall with The Bama Companies.

Tripp closes the podcast with choice words on ending the practice of performance appraisals from Peter Scholtes. 

 

If you have comments or suggestions for future 10 Minutes with Dr. Deming topics, please contact Tripp at tripp@deming.org or through Twitter @demingpodcast.

  

Direct download: 10_Minutes_with_Dr._Deming_-_Episode_6.m4a
Category:10 Minutes with Dr. Deming -- posted at: 2:00am PST

10 Minutes with Dr. Deming – Employment

Commencing in 2014, The Deming Institute has recorded podcasts on a monthly basis, featuring 20 to 30-minute interviews by Tripp Babbitt with members of the Deming Community who are advancing the use and explanations of Dr. Deming's ideas.   Beginning in 2016, Tripp introduced a second series of podcasts, with a focus on current events, coupled with commentary from Dr. Deming, sessions titled “10 Minutes with Dr. Deming.”  

In the 5th 10 Minutes episode, Tripp explores the need for layoffs and prospects for organizational improvement through the utilization of Dr. Deming’s management method in the 21st century.   

To borrow from the opening page of Dr. Deming’s book, The New Economics,

The people of the word no longer live in isolation…..People make comparisons….Anybody else lives better, so everybody supposes...
People blame their plight on to the government and its leaders, or to management and its leaders.   They may be correct.  But will change in leadership assure better living?    What if the new leaders are no better?   How could they be?   How much time have new leaders to demonstrate that they have brought a better life?   By what method could new leaders bring improvement in living? 

Using excerpts of interviews with Dr. Deming, dating back to 1980, Tripp reminds us of Dr. Deming’s vision of guiding leaders, whether Mayor or President, Democrat or Republican, University Chancellor or Vice President of Finance, Hospital Administrator or Police Chief, away from “best efforts and hard work, not guided by new knowledge, they only dig deeper the pit that we are in."   

Dr. Deming’s aim in writing The New Economics was to bring new knowledge.  “This book,” he wrote, “will teach and explore some basic ground rules of knowledge for change.”  In this podcast, hear Dr. Deming talk about the Japanese industrial miracle, the use of statistical methods and statistical thinking, including their roles and their limits, the job of management, productivity, and crisis management.   

 

If you have comments or suggestions for future 10 Minutes with Dr. Deming topics, please contact Tripp at tripp@deming.org or through Twitter @demingpodcast.

Direct download: 10_Minutes_with_Dr._Deming_-_Episode_5.m4a
Category:10 Minutes with Dr. Deming -- posted at: 1:00am PST

10 Minutes with Dr. Deming - Are Big Banks Bad?

In the 4th episode of 10 Minutes with Dr. Deming, Tripp Babbitt provides a follow up on Wells Fargo. He starts with his frustration after listening to the CEO’s testimony to congress, and again hearing about the need for more regulation, and even talk about breaking up the bank. 

The remainder of the episode is devoted to Dr. Deming’s thoughts on monopolies.  He speaks of two worlds, one where the aim is to stay in business for the long term, be a part of a bigger system and provide maximum benefit to everyone and a second world where the aim is only for short term profit.

Hear Dr. Deming talk about monopolies, and how a monopoly has the best chance to be of maximum service to the world and has a heavy obligation to do so. He cites the contribution of the Bell Telephone Laboratories. But as he says it’s not enough to be a monopoly, you must have an aim and be managed as a system to be beneficial. Here he cites the big three automotive companies in the 60’s and the Public Schools System to see where monopolies have fallen short due to short term thinking. Instead of regulation maybe it’s time for education!

 

If you have comments or suggestions for future 10 Minutes with Dr. Deming topics, please contact Tripp at tripp@deming.org or through Twitter @demingpodcast.

Direct download: 10_Minutes_with_Dr._Deming_-_Episode_4.m4a
Category:10 Minutes with Dr. Deming -- posted at: 3:33pm PST

10 Minutes with Dr. Deming - Lessons from Wells Fargo

In the 3rd episode of 10 Minutes with Dr. Deming, Tripp Babbitt discusses the allegations and fallout surrounding Wells Fargo Bank and their incentive compensation programs.  These systems of rewards, incentives and bonuses have plagued organizations for years, yet we continue to use these concepts and do virtually nothing as they wreak havoc on industry, government and education.

Tripp shares how Wells Fargo had a goal focused on profit and developed and used a system of rewards, bonuses and incentives to achieve that goal; leading to fraudulent sales practices and ultimately 5,300 employees being fired for trying to achieve their otherwise unattainable goals.

Listen as Tripp uses Dr. Deming’s concepts to look at the situation through a different lens where he describes the “forces of destruction” that lead to broken systems and the reliance on extrinsic motivators while squeezing out our intrinsic motivation .  Rather than relying on these negative forces, Dr. Deming explains, a system should be put in place where everyone comes out ahead, with an Aim for everyone to win. A win-win for everybody. Enjoy!

 

If you have comments or suggestions for future 10 Minutes with Dr. Deming topics, please contact Tripp at tripp@deming.org or through Twitter @demingpodcast.

Direct download: 10_Minutes_with_Dr._Deming_-_Episode_3.m4a
Category:10 Minutes with Dr. Deming -- posted at: 1:13pm PST

10 Minutes with Dr. Deming – Where is the Crisis?

In the second episode of our 10 Minutes with Dr. Deming series, Tripp Babbitt, poses the question, “where is the crisis”? You will hear Dr. Deming discuss the crisis of management, and the underuse and underdevelopment of people that still plagues this country today. 

 

If you have comments or suggestions for future 10 Minutes with Dr. Deming topics, please contact Tripp at tripp@deming.org or through Twitter @demingpodcast.

Direct download: 10_minutes_with_Dr._Deming_-_Episode_2.m4a
Category:10 Minutes with Dr. Deming -- posted at: 1:33pm PST

10 Minutes With Dr. Deming - Innovation

This week we are kicking off our 10 Minutes with Dr. Deming series.  In this new series moderator Tripp Babbitt will cover, in 10-minute segments, a variety of topics that Dr. Deming spoke about in his seminars and speeches. In our first “10-minute” podcast, Tripp discusses innovation, mentioned prominently in Dr. Deming’s books, Out of the Crisis and The New Economics.  Enjoy!

If you have comments or suggestions for future 10 Minutes with Dr. Deming topics, please contact Tripp at tripp@deming.org or through Twitter @demingpodcast.

 

Direct download: Inaugural10withDeming.m4a
Category:10 Minutes with Dr. Deming -- posted at: 8:51am PST

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