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The W. Edwards Deming Institute® Podcast

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Apr 20, 2018

In our 10th episode of Deming Speaks, this 19-minute excerpt from a 1984 in-house presentation by Dr. Deming includes his thoughts on the following topics:
  1. What is your job?
  2. Can you know if you do your job right?
  3. Who is the judge of your work?
  4. Who is your immediate customer?
  5. How many people know how your customer...


Mar 30, 2018

In our 9th episode of Deming Speaks, this 14-minute excerpt from a 1984 presentation by Dr. Deming includes his thoughts on the following topics:
  1. The 5 Deadly Diseases of Western Management
  2. How to measure productivity vs improve productivity
  3. Lack of constancy of purpose
  4. Emphasis on short-term profits
  5. Annual system of...


Mar 9, 2018

In our 8th episode of Deming Speaks, this 13-minute excerpt from a 1990 presentation by Dr. Deming includes his thoughts on the following topics:
  1. Theory of Knowledge
  2. Management in any form is prediction
  3. Knowledge has temporal spread
  4. Information is not knowledge
  5. No knowledge without prediction
  6. Chanticleer the Rooster


Feb 9, 2018

In our 7th episode of Deming Speaks, this 30-minute excerpt from a 1992 presentation by Dr. Deming includes his thoughts on the following topics:
  1. Knowledge has temporal spread
  2. There's no true value of any characteristic that is defined in terms of measurement or observation
  3. No such thing as a fact
  4. Any plan requires...


Jan 19, 2018

In our 6th episode of Deming Speaks, this 15-minute excerpt from a 1992 presentation by Dr. Deming includes his thoughts on the following topics:
  1. Why are we here?
  2. Where's the crisis?
  3. Quality is made at the top
  4. Responsibility for quality
  5. Why did the Fiero plant close?
  6. Why did the bank close?
  7. Banks and quotas