Mar 10, 2025
How does "quality" apply in all areas of an organization? In this final episode of the Misunderstanding Quality series, Bill Bellows and host Andrew Stotz discuss lessons from the first twelve episodes, and the big ah-ha moments that happen when we stop limiting our thinking.
TRANSCRIPT
0:00:02.6 Andrew Stotz: My name...
Mar 3, 2025
Are your specification limits holding you back from improving your products and services? Should you throw out specifications? What does Stephen Hawking have to do with it? In this episode, Bill Bellows and host Andrew Stotz discuss specifications and variation.
TRANSCRIPT
0:00:02.5 Andrew Stotz: My name is Andrew...
Feb 18, 2025
In this episode of Misunderstanding Quality, host Andrew Stotz and Bill Bellows discuss what not to measure when it comes to quality. Bill offers some great examples to show how organizations get it wrong, and how to get it right.
TRANSCRIPT
0:00:02.4 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as...
Feb 3, 2025
What if you could transform quality from a compliance exercise
into a strategic advantage?
In our latest podcast, Andrew Stotz sits down with Cliff
Norman and David M. Williams, two of the authors of Quality as an
Organizational Strategy. They share untold stories of Dr. Deming,
hard-earned insights from decades of...
Jan 27, 2025
Everyone is in favor of improving quality, but what does that mean? In this episode Bill Bellows and Andrew Stotz discuss stories of meeting requirements, missing the mark, and what Dr. Deming said about how to do better.
TRANSCRIPT
0:00:02.2 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we dive deeper...