Mar 24, 2025

It's time for PDSA (Plan-Do-Study-Act) Cycle 2 in John Dues' journey to reduce chronic absenteeism in his schools. His team is using PDSA to quickly test ideas and learn on a small scale. Find out what happened and how PDSA can be a powerful tool for learning.

TRANSCRIPT

0:00:02.2 Andrew Stotz: My name is Andrew Stotz,...

Mar 10, 2025

How does "quality" apply in all areas of an organization? In this final episode of the Misunderstanding Quality series, Bill Bellows and host Andrew Stotz discuss lessons from the first twelve episodes, and the big ah-ha moments that happen when we stop limiting our thinking.

TRANSCRIPT

0:00:02.6 Andrew Stotz: My name...

Mar 3, 2025

Are your specification limits holding you back from improving your products and services? Should you throw out specifications? What does Stephen Hawking have to do with it? In this episode, Bill Bellows and host Andrew Stotz discuss specifications and variation.

TRANSCRIPT

0:00:02.5 Andrew Stotz: My name is Andrew...