Feb 24, 2025

Can you use Plan-Do-Study-Act (PDSA) during the information-gathering phase of an improvement project? Yes! Join John Dues and host Andrew Stotz as they discuss how John's team used PDSA to learn more about chronic absenteeism, their surprising findings, and what they'll do next.

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0:00:02.8 Andrew Stotz: My...

Feb 10, 2025

Join John Dues and Andrew Stotz as they go one step deeper into finding the precise problem you want to improve. Sometimes taking big actions means starting small.

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Diving Deeper into Defining the Problem: Path for Improvement (Part 6)

0:00:02.2 Andrew Stotz: My name is Andrew Stotz and I'll be your host as...

Dec 18, 2024

Before you start solving a problem, you need to know what, precisely, you're trying to solve. In this episode, John Dues and Andrew Stotz talk about how to figure out the problem on which you will focus your team's efforts.

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0:00:02.2 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we dive...

Dec 4, 2024

Before you jump into tools and solutions, you need to take a step back. In this episode, John Dues and Andrew Stotz discuss the four questions you need to ask in order to make the system you want to work on visible, and decide on a direction.

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0:00:02.5 Andrew Stotz: My name is Andrew Stotz and I'll be your...

Nov 11, 2024

John Dues and Andrew Stotz are diving deeper into the improvement model that John is building with his team. In this episode, learn the three ways to think about an improvement frame for your big challenge. 

TRANSCRIPT

0:00:02.6 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we dive deeper into the...