Dec 8, 2014
In this
podcast Clare and Bob take us through their respective journeys
that led to their groundbreaking work with Dr. Deming in the famous
1980 NBC documentary/white paper, “If Japan Can
Why Can’t We?”
and the
subsequent powerful 32 volume “Deming Library” which is still in
widespread use.
From their
early memories of meeting Dr. Deming to the impact it had on their
lives, we experience their frustration with American management 34
years later, as well as their hope for the
future.
They discuss
the need for us to no longer be, “unconscious prisoners of our
culture” and the importance of valuing individual differences, how
people learn and how we can improve the processes we use in our
work. Clare discusses the critical important concept she learned
from Dr. Deming of “managing instead of
controlling”.
Their passion for continual learning continues to this day as they write, speak and contribute to the Deming message. Their journey is a fascinating one of great significance and it looks to continue in 2015 with a new book from Clare titled, “The New Wisdom”.