The W. Edwards Deming Institute® Podcast


Commencing in 2014, The Deming Institute has recorded podcasts on a monthly basis, featuring 20 to 30-minute interviews by Tripp Babbitt with members of the Deming Community who are advancing the use and explanations of Dr. Deming's ideas.

In our December podcast, his 1st session with Tripp, Balaji Reddie, from Pune, India, shares milestones on his personal Deming Journey, commencing shortly after Dr. Deming's passing in 1993.

Highlights include:

  • Transitioning from a career in manufacturing to textiles to software development to quality management
  • 10 years as an Adjunct Professor in management colleges, with a focus on production, operations, and supply chain management
  • Attending Xerox's Leadership for Quality program
  • Realization that quality is not ISO9000
  • First reading of Out of the Crisis, finding Deming management is more than statistics
  • Discovering the divisiveness of performance appraisals
  • First "Deming Birthday" lecture
  • Turning point, reading The Deming Dimension, by mentor, Henry Neave
  • Founding the Deming Forum India in January 1999
  • Deming Day in India, October 14th
  • Deming Prize recipients in India
Direct download: DemingEpisode47.m4a
Category:Interviews -- posted at: 7:30am PST

In our second "Lens", hosts Tripp Babbitt and Bill Bellows share their interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management.

Topics in this episode include:

Direct download: Deming_Lens_2.m4a
Category:Deming Lens -- posted at: 7:00am PST

The October/November 2017 Study Sessions of The New Economics started on Monday, October 1st.  

This podcast features the first 90-minute session with Tim Higgins.

Follow this link to find our overview podcast for this series.

Follow this link to register for the next sessions, beginning on Monday, March 12th.

Direct download: TNESessions-October-November2017-1.m4a
Category:The New Economics Study Sessions -- posted at: 2:00am PST

In our 4th episode of Deming Speaks, this 18-minute excerpt from a 1991 presentation by Dr. Deming includes his thoughts on the following topics:
  1. Goals and the Voice of the Customer
  2. Arbitrary numerical goals
  3. Applying the Deming philosophy
  4. Development of the 14 Points for Management
  5. Monopolies
  6. (Japanese) Competition
  7. Socialism
Direct download: Deming_Speaks_4.mp4
Category:Deming Speaks -- posted at: 2:00am PST

Commencing in 2014, The Deming Institute has recorded podcasts on a monthly basis, featuring 20 to 30-minute interviews by Tripp Babbitt with members of the Deming Community who are advancing the use and explanations of Dr. Deming's ideas.

In our November podcast, his 3rd session with Tripp, Kevin Cahill, Executive Director, reflects on the first 24 years of operation of The Deming Institute, founded by Dr. Deming before his passing in 1993.

Highlights include:

 

Direct download: DemingEpisode46.m4a
Category:Interviews -- posted at: 8:57pm PST

This week's podcast features a conversation with Tripp Babbitt and Bill Bellows, with an explanation of several new elements of the Deming Podcast.

Beginning in May 2014, our podcasts have featured interviews with members of The Deming Institute community, including industry leaders, practitioners, educators, Deming family members, and others who share their stories of transformation and success through the innovative management and quality theories of Dr. W. Edwards Deming. Our most recent edition was an interview with Joshua Macht, Executive Vice President, Product Innovation, and Group Publisher of the Harvard Business Review Group. 

Beginning in December 2015, we have featured a variety of special topics in episodes known as “10 Minutes with Dr. Deming.”

Over the past few months, we have added three new podcast segments:

  • Deming Lens - an opportunity for Tripp and Bill to engage the Deming community in interpreting the wide-ranging aspects and implications of Dr. Deming's theory of management.

  • Deming Speaks – excerpts of presentations by Dr. Deming

  • Study Sessions of The New Economics - three times a year, we offer a six-part series of 90-minute conference calls, hosted by Tim Higgins, to study Dr. Deming’s book, The New Economics.   Recordings of these sessions are released in later months as podcasts.
Direct download: About_the_Podcast.m4a
Category:About the Podcast -- posted at: 8:55am PST

Commencing in 2014, The Deming Institute has recorded podcasts on a monthly basis, featuring 20 to 30-minute interviews by Tripp Babbitt with members of the Deming Community who are advancing the use and explanations of Dr. Deming's ideas.   Beginning in 2016, Tripp introduced a second series of podcasts, with a focus on current events, coupled with commentary from Dr. Deming, sessions titled “10 Minutes with Dr. Deming.”  

In our 6th 10 Minutes episode, Tripp explores both the role and need for performance appraisals, beginning with an explanation of their 3-part intended use; to provide feedback, to guide decisions on promotions, and to allocate salary increases.

Using short excerpts of presentations by Dr. Deming, Tripp reminds us of the strong association Dr. Deming encountered between performance appraisals and "management by fear," not to mention their ability to "annihilate long term planning," encourage high mobility of management, and destroy teamwork.     

This episode includes excerpts of previous podcasts with business executives who were inspired by Dr. Deming to abolish performance appraisals in their companies; Dick Steele with Peaker Services and Paula Marshall with The Bama Companies.

Tripp closes the podcast with choice words on ending the practice of performance appraisals from Peter Scholtes. 

 

If you have comments or suggestions for future 10 Minutes with Dr. Deming topics, please contact Tripp at tripp@deming.org or through Twitter @demingpodcast.

  

Direct download: 10_Minutes_with_Dr._Deming_-_Episode_6.m4a
Category:10 Minutes with Dr. Deming -- posted at: 2:00am PST

Beginning with an explanation that he "doesn't go anywhere without an invitation," this 23-minute excerpt from a 1990 presentation by Dr. Deming includes his thoughts on the following topics:
  1. Hard work and best efforts
  2. Role of automation
  3. How to plot points
  4. The scarcest items in all the world
  5. Missing ingredient - Profound Knowledge
  6. Deming's second theorem
  7. Efforts guided by instinct
  8. Forces of destruction
  9. Monopolies
  10. Irving Langmuir
  11. Management by Results
  12. Special causes and common causes
  13. How is management going to learn?
  14. Work standards
  15. Management by Imposition of Results (MBIR)
  16. Job of a leader
  17. 3 sources of power
Direct download: Deming_Speaks_3.m4a
Category:Deming Speaks -- posted at: 2:00am PST

Commencing in 2014, The Deming Institute has recorded podcasts on a monthly basis, featuring 20 to 30-minute interviews by Tripp Babbitt with members of the Deming Community who are advancing the use and explanations of Dr. Deming's ideas.

In our October podcast, his first session with Tripp, Joshua Macht, Executive Vice President, Product Innovation, and Group Publisher of the Harvard Business Review (HBR) Group, shares his goal of how to recast management ideas to those new to management, with a focus on innovation, strategy, and core principles of leadership.   

Long before he traveled to Gothenberg, Sweden in 2016 to attend an international healthcare conference, Josh was aware of Dr. Deming as an "old friend" of management, much the same as he assessed Peter Drucker.   Yet, upon witnessing Dr. Don Berwick conduct the classic "red bead experiment," he quickly joined the ranks of those deeply struck by the revelation that the performance of willing workers in any organization is largely governed by the system itself, far more than the performance of the workers taken separately.   So began his desire to review of videos and books about Dr. Deming, leading to his HBR article in 2016, a 6-page tribute to Dr. Deming, "The management thinker we should never have forgotten."

Interview highlights include: 

  • What’s happening at the HBR – expansion, podcasts, innovation, new and expanded audience
  • Thinking systemically
  • Needs of young professionals
  • New HBR product launched in India, ASCEND
  • Lasting impressions of the red bead experiment, including whimsical measures of quality
  • Now, more than ever, the need for a refresher on Dr. Deming
  • Layoffs and the erosion of trust
  • How good people fall prey to a bad system
  • Dr. Deming’s world of human nature
  • Efforts that obliterate trust
  • Barriers to success
  • How workers treat each other in ways that are counter-productive
  • Taylorism vs. Deming management
  • HBR and the Watertown (Massachusetts) Arsenal, an early site of Taylorism
  • Organizational undercurrents of “Us” vs “Them”
  • Passion for innovation and a role as a digital renegade
  • The need to be useful and feel valued
  • The joy of learning
Direct download: DemingEpisode45.m4a
Category:Interviews -- posted at: 2:00am PST

In our inaugural "Lens", hosts Tripp Babbitt and Bill Bellows share their vision of these new podcasts, an opportunity for them to engage the Deming community in interpreting the wide-ranging aspects and implications of Dr. Deming's theory of management.

Topics for our first episode, Tripp and Bill explore the following topics:

  • Format of the "Lens"
  • Favorite Deming quotes
  • "All that we have comes from people who are responsible only to themselves"
  • "By What Method?" 
  • Favorite Deming misquotes
  • "In God we trust, all others bring data"
  • "If you cannot measure it, you cannot manage it"
  • Use and misuse of numerical targets
  • Low use of Statistical Process Control
Direct download: Deming_Lens_1.m4a
Category:Deming Lens -- posted at: 2:00am PST

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