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The W. Edwards Deming Institute® Podcast

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Sep 14, 2018

In our 17th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management.

Topics in this episode include:

  • The 2nd of Dr. Deming’s 14 Points – “Adopt the new philosophy”
  • Teach it to employees, suppliers, and put it into...


Sep 7, 2018

In our 17th episode of Deming Speaks, this 18-minute excerpt from a lecture by Dr. Deming (which follows the content in episode #16) includes his thoughts on the following topics:
  1. What do you think we ought to do?
  2. Where's the crisis?
  3. Customer expectations
  4. Who asked for pneumatic tires?
  5. Where does innovation...


Aug 31, 2018

In our 16th episode of Deming Speaks, this 20-minute excerpt from a lecture by Dr. Deming includes his thoughts on the following topics (with references to examples in his book, Out of the Crisis):
  1. What kind of problems?
  2. If you're worried about your competition, you are not doing your job
  3. Nothing can do you so...


Aug 31, 2018

In our 16th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management.

Topics in this episode include:

  • Dr. Deming’s 14 Points, to be viewed as a system
  • Point #1 – Create constancy of purpose
  • The need for planning and knowledge


Aug 11, 2018

In our 15th episode of Deming Speaks, this 19-minute excerpt from a lecture by Dr. Deming includes his thoughts on the following topics:
  1. Applications of the Deming philosophy in the service industry
  2. Awareness of customer needs
  3. Time needed to judge quality of service
  4. Do people care about service?
  5. Postal service - U.S....