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Jun 16, 2017

In our June 2017 podcast, his first session with Tripp, Phil Monroe shares stories on his introduction to Dr. Deming, leading to his personal transformation as a naval officer and later a post-Navy career as a quality management consultant, city council member, and, currently, board member of a hospital in Coronado,...

Jun 2, 2017

Our first "Deming Speaks" podcast features the audio track of a 1990 lecture by Dr. Deming, highlighted in a blog post by John Hunter, copied here, beginning with a quote from Dr. Deming:

"We are being ruined by best efforts without knowledge. Sure we want best efforts but guided with knowledge.Efforts guided by...